By accessing and using Doorstep Analytics (hereinafter referred to as "the Website"), you agree to comply with and be bound by these Terms and Conditions of Use. If you do not agree to these terms, please refrain from using the Website.
Your use of the Website is also governed by our Privacy Policy, which can be found at https://www.doorstepanalytics.com/legal/privacy. Please review the Privacy Policy to understand our practices regarding the collection and use of your personal information.
3.1 By submitting your name and email address on the Website, you consent to receive web-scraped data and derived information.
3.2 You acknowledge and agree that the web-scraped data provided may be subject to limitations and accuracy issues; see Section 5 (Disclaimers)
3.3 Compliance with Third-Party Terms: By requesting data or providing a target URL for scraping, you represent and warrant that your request does not violate the Terms of Service, Robots.txt files, or any legal notices of the target website. Doorstep Analytics acts as a technical service provider at your direction; you assume all legal responsibility for ensuring that your specific data request is lawful and permitted by the data source.
4.1 Ownership: The Website, its logos, and proprietary software are the exclusive property of Doorstep Analytics.
4.2 Free & Public Content: Any graphics, maps, or reports made publicly available on the Website for free are licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 (CC BY-NC-SA 4.0) license. You may share and adapt this free content for non-commercial purposes only, provided you give appropriate credit.
4.3 Paid Reports & Custom Data: Upon full payment for a report or dataset, Doorstep Analytics grants you a Limited Commercial License.
4.3.1 Permitted Use: You may use the data for internal business purposes, marketing, and commercial decision-making.
4.3.2 Restriction on Resale: This license does not include the right to resell, sublicense, or redistribute the raw data or reports to third parties as a standalone product. The right of original sale remains exclusively with Doorstep Analytics.
4.4 Public Domain: Certain images or base map layers used on this Website may be in the public domain or licensed under separate terms. Doorstep Analytics claims no ownership over such third-party assets.
5.1 The Website and its content are provided "as is" without any warranties, express or implied.
5.2 Doorstep Analytics makes reasonable efforts to ensure the accuracy and reliability of the web-scraped data provided on the Website. However, due to the dynamic nature of online information, Doorstep Analytics does not guarantee the accuracy, completeness, or reliability of the data, and makes no representations or warranties regarding its accuracy. Doorstep Analytics will always respond to enquiries on how the data is scraped, and the lmitations of the service, including information on which data points are excluded. These can be obtained by contacting info@doorstepanalytics.com.
5.2.1 Source Volatility: You acknowledge that web scraping is dependent on the structure and availability of third-party websites. If a source website changes its layout, blocks access, or provides inaccurate information at the source, Doorstep Analytics is not responsible for the resulting data discrepancies. Such instances do not constitute a "service failure" but are inherent risks of web-scraping technology.
5.3 Doorstep Analytics reserves the right to update, modify, or remove any publicly available web-scraped data on the Website without notice. Doorstep Analytics agrees to provide static, unmodified data for paid (private) reports for at least six months since the data of the request.
5.3.1 Post-Retention Deletion: After the six-month guaranteed period for custom (private) reports, Doorstep Analytics reserves the right to archive or permanently delete the data. We do not provide long-term storage or "backup" services beyond this window unless explicitly agreed upon in writing.
5.4 Users are encouraged to independently verify the accuracy of the web-scraped data obtained from the Website and should not solely rely on the information provided. In cases where a user can prove data provided by Doorstep Analytics is highly inaccurate, a refund may be requested at Doorstep Analytics's discretion.
5.5 Doorstep Analytics shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of reliance on, or use of, the web-scraped data on the Website.
5.6 Doorstep Analytics aims to provide the automated service within 12 hours of a submission. This is only a guidance and the exact time taken for data and reports to be provided may vary. In cases where the service is not provided within five working days, Doorstep Analytics will reverse any payments made. Doorstep Analytics shall not be liable for delayed service for free reports.
6.1.1 In the event that Doorstep Analytics offers paid services or products on the Website, you agree to provide accurate and complete payment information.
6.1.2 You authorize Doorstep Analytics to charge the provided payment method for any fees or charges associated with your use of paid services or products.
6.1.3 Doorstep Analytics may use third-party payment processors to facilitate payments. The processing of payments is subject to the terms, conditions, and privacy policies of these third-party processors.
6.1.4 Discounts, promotions and other modifications to the full price of a service are provided at the discretion of Doorstep Analytics, and may be removed at any time. Doorstep Analytics reserves the right to refuse any promotion or discount, and cancel any order, should usage be deemed to be invalid.
6.2.1 Due to the intangible nature of Doorstep Analytics's service, refunds are typically offered only where the user can demonstrate the data and reports are inaccurate. Doorstep Analytics may refund purchased data and reports within 72 hours of purchase as a goodwill gesture.
6.2.2 Doorstep Analytics reserves the right to issue refunds or credits at its sole discretion.
6.2.3 Doorstep Analytics may decline refund requests for reasons including, but not limited to, violation of these terms, misuse of services, or violation of applicable laws.
6.2.4 If you believe you are entitled to a refund, please contact Doorstep Analytics at info@doorstepanalytics.com within 72 hours of the service being purchased.
6.3.1 Initiating a chargeback without prior communication with Doorstep Analytics may result in the termination of your access to data and reports.
6.3.2 Doorstep Analytics encourages users to contact info@doorstepanalytics.com to address any concerns or disputes before initiating a chargeback.
By using paid services or products on the Website, you agree to abide by the payment terms and refund policies outlined in this section. It is essential to review and understand the specific terms related to payments and refunds as provided on the Website or during the checkout process.
You agree not to use Doorstep Analytics to:
7.1 Compete: Use the provided data to build a product or service that competes directly with Doorstep Analytics.
7.2 Unlawful Acts: Use the data for any purpose that violates local, national, or international laws.
To the maximum extent permitted by law, Doorstep Analytics shall not be liable for any indirect, incidental, or consequential damages. In no event shall the total aggregate liability of Doorstep Analytics for any claim arising out of or relating to these Terms or the use of the Service exceed the total amount actually paid by you to Doorstep Analytics for the specific report or service giving rise to the claim.
You agree to indemnify and hold Doorstep Analytics, its affiliates, officers, and employees harmless from any claims, losses, damages, liabilities, and expenses (including attorneys' fees) arising out of your use of the Website.
Doorstep Analytics reserves the right to modify or discontinue the Website or any part thereof. In the case of discontinuation, Doorstep Analytics will endeavour to provide six months notice displayed clearly on its webpages, however Doorstep Analytics can make no guarantee this notice will be provided, in cases of exceptional circumstances.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
For questions or concerns regarding these Terms and Conditions, please contact simon@doorstepanalytics.com.
Doorstep Analytics operates as the trading name of sole-trader Simon Salamian in the United Kingdom.
Registered address: 96 Sandmere Road, London, SW4 7QH, UK.